Terms of service

Last updated: 21 July 2026

Overview

This website is operated by The Bright Lab, a brand of JAWSOME SA (Chemin du Vernay 14a, 1196 Gland, Switzerland). In the United Arab Emirates, the store is operated by BRIGHT LAB - FZCO (License No. 56200, a Freezone Company), IFZA Business Park, Building A2, Dubai, United Arab Emirates.

Throughout the site, the terms “we”, “us” and “our” refer to The Bright Lab. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use our services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or have consent from a legal guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws in your jurisdiction.

A breach of any of these terms may result in termination of your access to our services.

Product Information

We make every effort to display accurate information about our products. However, product descriptions, images, specifications and pricing may change without notice.

The Bright Lab teeth whitening products are cosmetic products intended for personal use and are not medical treatments.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always follow the instructions provided with the product.

Use of Whitening Products

By purchasing our products, you agree that:

  • You are responsible for following the instructions for use.
  • You will not exceed recommended usage.
  • You will discontinue use if irritation occurs.

Our products should not be used:

  • By children
  • During pregnancy unless advised by a healthcare professional
  • If you have known oral diseases or severe dental conditions

If in doubt, consult a dentist or dental professional before use.

Connected Device and Mobile App

Some products may include a connected device and mobile application. By using these features you acknowledge that:

  • Data may be collected to monitor usage and improve product performance.
  • The app is provided “as is” without guarantees of uninterrupted service.
  • We reserve the right to update or discontinue digital features at any time.

Orders and Payments

All orders placed through the website are subject to acceptance and availability. We reserve the right to:

  • Refuse any order
  • Limit quantities
  • Cancel orders if fraud is suspected

Prices may change without notice. Payment must be received before products are shipped.

Shipping

Shipping times are estimates only. We are not responsible for delays caused by:

  • Customs
  • Logistics providers
  • Force majeure events

Import duties or taxes may apply depending on your country and are the responsibility of the buyer.

Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is available on this website. Products must generally be returned unused and in original packaging unless defective.

Limitation of Liability

To the maximum extent permitted by law, The Bright Lab and JAWSOME SA shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

  • Loss of profits
  • Personal injury resulting from misuse
  • Allergic reactions or sensitivity

Our total liability shall not exceed the purchase price of the product.

Intellectual Property

All content on this website including logos, trademarks, product designs, images, text and software is the property of The Bright Lab / JAWSOME SA and may not be reproduced without written permission.

Third-Party Services

Our website may use third-party services including:

  • Shopify
  • Payment processors
  • Analytics tools

We are not responsible for the policies or practices of these third parties.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Switzerland. Any dispute arising from these Terms shall be subject to the jurisdiction of the courts of Vaud, Switzerland.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information

For questions regarding these Terms of Service:

Brand owner:
JAWSOME SA
Chemin du Vernay 14a
1196 Gland
Switzerland

UAE operator:
BRIGHT LAB - FZCO
License No. 56200 (Freezone Company)
IFZA Business Park, Building A2
Dubai, United Arab Emirates

Email: info@jawsome.ch
Phone: +971 58 237 3559